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Many products can comfortably be bought online nowadays and delivered to your doorstep, yet some items are still best tried in person before committing the cash – think sofas, suits and yes, bikes too.

While it’s certainly not impossible to buy a well suited electric bike online, there are a number of reasons why it really makes good sense to visit your local bike shop, take a test ride, get some advice and ultimately make the purchase in person.

Getting the right frame size and, better still, a fit to your e-bike
Believe us when we say nothing can ruin the ride experience like purchasing the wrong size frame. If you buy too large then you’ll find yourself elevated too far from the floor and lurching over the bars to make the reach. This will ultimately make you unstable in the saddle, promote an out-of-control ride feel and substantially reduce your comfort in the saddle, which if you’re out all day could result in injury. 

If your local bike shop offers the service and you can afford it, it really makes excellent sense to explore a proper bike fit. Fitting a bike to your dimensions is not too dissimilar a concept as buying clothing that fits well. Just think of the discomfort and ridicule you’d get for buying jeans several sizes too small. Where a bike’s dimensions are aligned to yours you will find yourself falling into a natural ride position with no overextension or bunching up in the saddle. This will enable you to ride for longer and more efficiently.

A proper bike fit, should you commit, will potentially involve adaptation to the off-the-shelf bike to make it bespoke to you. All of this is in the name of science, that is the science of riding efficiency. You may or may not feel comfortable with the idea straight away, but for maximum pedalling efficiency, you may opt for clipless pedals and cleats on your shoes, although this is better suited to advanced riders and sometimes the assistance of the bike’s motor will be more than enough in the way of help.

A demo can make all the difference in choosing the right bike for you
Deciding what electric bike to buy is a big decision, both from a financial standpoint and taking into consideration that this piece of equipment is your ride partner for the foreseeable future. Being able to understand first and foremost whether you have the right bike style for the terrain you hope to ride is important. Be honest with the bike shop’s salesperson and ask lots of questions about the capability of the components to be sure that you have something more than sufficient for your needs.

Ten questions you may consider asking include:

If you are struggling to meet the price, ask your bike shop about finance options, the possibility to buy on a cycle-to-work scheme, or whether they do leasing options.

A shop may let you hire an electric bike first
Want to be sure an electric bike is the right fit for you versus a pedal cycle? Your local bike shop may very well have a hire fleet that will let you experience a full day’s ride to truly understand benefits that are just not attainable by shopping online. You’ll come to understand the controls, and the degree of connectivity with your mobile devices and you’ll get a feel for how the motors blend seamlessly with your own pedal stroke. Should you then decide to make a purchase, some stores will discount the demo rate from your final basket price.

Developing a relationship with a trusted local store and mechanic just cannot be done online
At the end of the day, electric bikes are pieces of consumer electronics. If you’re not to tech or mechanically savvy then it pays to have a relationship with somebody who knows the answer and is easily reached. With the modern electric bike, most of the clever stuff is embedded inside the frames and is very plug-and-play in nature. That said, your local shop will have the diagnostics equipment, the specialist tools and probably a suitable bike stand for a heavier cycle. All of this investment in the right tools and knowledge to do the job is done so that you, the customer, needn’t worry in the slightest about how long you’ll be out of the saddle. Book in, sit back and wait for a call to say the bike is ready to be collected. 
With electric bikes, it is particularly not advised to have a go at repairing at home. Electrics, in particularly those connecting to batteries, can be volatile if damaged, even if accidentally, so it’s important to build a relationship with a store professional.

Occasionally our bikes will be found at organised demo days, or national cycling events where you can try an electric bike, get in-person advice and be connected with a retail partner, so keep an eye on our social channels for opportunities to see our bikes in the flesh local to you.

You’ve just purchased a shiny new steed and are ready to happily wheel it out of the showroom, but the bike shop’s salesperson has some recommendations. We explore ten products that are worth genuine consideration to both protect and improve your ride experience…

*Disclaimer: While we recommend investing in some of these accessories and services, any product recommendations mentioned are in no way affiliated with or tested by us other than in a personal capacity.

There are very good odds that you have a number of high-value goods tacked on to your house insurance policy, such as watches, electronics or jewellery. It is of course possible to add bikes too, but most non-specialist insurance policies can come up lacking should the worst happen, so our first and foremost recommendation when you’re forking out for a high-value piece of kit like an e-bike is to consider specialist insurance that is designed for cyclists. 

There are numerous specialists and while we are in no position to make recommendations of the policy that would suit you, some names you could research include Yellow Jersey, Cycleplan, Velolife, Laka and Bikmo. Each of these insurers is set up with specialist products that are tailored to bike owners, their kit and a fine level of detail that will cover you in various accident and theft scenarios.

Don’t be caught out by assuming a home insurance policy will cover all things e-bike.

GPS tracker
Bolstering your artillery against bike theft, there are now numerous devices on the market that can very subtly track and trace your e-bike and many will even come with some form of digital alert that lets you know your bike is being disturbed at the source.

Two examples of products on the market that serve both a tracking and owner alert functionality are the Knog Scout and Leopard Lync, both of which are easy to disguise and fit where you would typically place a bottle cage.

We should add that some higher-end electric bikes come with these systems pre-built into the bike, but nonetheless, this technology makes the list as it can be incredibly useful for the retrieval of a stolen bike. What’s more, if you’re not satisfied with this level of theft protection, check out, a business that specialises in the retrieval of stolen bikes that are fitted with such trackers. In exchange for a £9 per month subscription this business will have trained professionals track down and retrieve your bike, all in accordance with the law, or give you your money back should it fail to recover your pride and joy.

High security bike lock
Most of the market’s security products are tested by an independent test house called Sold Secure, which determines the level of security each provides by assigning bronze, silver, gold and sometimes diamond ratings to signify the level of resistance each provides against thieves. The test house rates each lock based on the amount of time it takes its professionals to break, cut, lever, pick or pry open a piece of security equipment, so you can be sure there are no vulnerabilities when you see the logo present on the packaging.

Given that electric bikes don’t come too cheap, we recommend investing at least 5% to 10% of your e-bike’s value in security to protect it accordingly. 

Once you have the lock or even better, multiple locks, there are tips and tricks to maximise your chances of hanging on to your whole bike. These include carefully choosing a locking position so that multiple components are contained – so for example your frame and back wheel with one lock and your fork and front rear with another. You can also buy a variety of other security gubbins to secure components from brands like Pinhead that supply special screws to replace your Allen bolts and axles with security products.

Pannier bags
Most modern electric bikes suited for commuting or touring will now come with a pannier rack fitted and so it’s time to get some bags to slot right on. Most off-the-shelf pannier bags should be instantly compatible, but ask your local bike shop if there’s any reason why your preferred bags will or won’t suit just to be sure. We recommend choosing pannier bags that have a high degree of waterproofing, including welded seams rather than stitching. This will ensure that your cargo remains dry should you get caught in the rain.

Waterproof jacket
As you’d wish for the contents of your bags to stay dry, it’s best you do too and for that, you’ll need a good waterproof coat to make sure you’re able to max out your ride potential. Now not all waterproof jackets are made equal and it’s the IP rating that will be the true tell of just how resistant to a deluge each garment will be. To be considered properly waterproof and not just water resistant you’ll be looking for a waterproofing rating of IP65, 66 or 67.

Now, waterproofing from the outside also means waterproofing from the inside, so it’s wise to consider how breathable a jacket is in the buying process so that you do not lock sweat underneath, something that will ultimately make you get cold. With this in mind, we recommend finding jackets that have some form of venting either under the arms or at the top of the back in order that some airflow makes its way through the garment while zipped up. Breathability ratings are measured and displayed on the label with a g/m² metric. The higher the g/m² figure the more breathable it is considered. 

Ideally, you want to find something that has taped, rather than stitched seams and the same closure around the zips too. Add to that features like an extended visor to keep the rain out of your eyes and a dipped tail at the base of the jacket and you should have yourself a jacket that will keep the worst of the elements at bay. For added tailoring, look for adjustable cuffs and hoods that either have pull cords or Velcro.

A car rack rated to handle e-bikes
As with waterproof jackets, no two bike racks for your car are built the same and in fact, this is one of those areas where you really are likely to get what you pay for. Think about the consequences of cutting corners here; it could easily be a destroyed bike, or worse bike and car.

So, find something robust, ideally, a rack that purports to have been built with a high-weight carriage in mind because let’s face it e-bikes are a bit heavier than conventional pedal cycles. Consider then that you will be loading heavy bikes onto racks, so think about how easy that process looks with any given style of rack. A roof rack, for example, might be tricky for a heavier bike, so a tow ball mount is perhaps better suited if you are unsure about your strength or will be loading the bike alone. Look out for extras like mounting ramps, as well as how easy the fixtures are not only to lock down, but potentially lock. Some racking systems think of bike security, providing lockable clamps to give you the peace of mind that not only are bikes secure, but that you could stop for fuel without an opportunistic type lifting your cycle right off.

Of course, check that the electrics line up too; if your rack obscures the number plate or indicators then you may find it has a plug system to connect with your car’s electrics, as well as a place to mount a spare plate.

Bike cleaners and lubricants
As is the case with many of the goods featured here no two products will be the same and there’s plenty to learn here if you wish to deep dive, but if you’re unsure, or quite fairly don’t care too much for the details then have your bike shop advise you on which products are best for your e-bike.
As you might expect, the cleaning and lubrication sector has numerous lines that will contain chemicals, so it’s important to understand what you are applying and on what components in order that you don’t damage or accidentally contaminate components like your brakes. You’ll need those oil-free if you wish to stop.

Download Strava or Komoot
You’ll be pleased to learn that you can begin to take advantage of these great apps with no monetary commitment, which means you’ll be able to track your rides and discover local routes all with a quick dip into your apps. Of course, there are premium subscriptions where you can go down a rabbit hole of data, comparison and ride logging with friends, enter competitions and get granular with your data, helping you improve performance or challenge a local hero’s time up the largest of hills in the area.

Wearing a helmet is a personal choice and many myths surround the safety that they offer. In Holland, where they build a safe cycle path for almost every new road then there is less likelihood of accidents and so the locals, you’ll tend to find, make up their own minds on the risk. That said, it can’t hurt, particularly if you are generally riding just that little bit faster and more so if you are heading off the road. 

With that in mind, it’s really the style of helmet you desire and the intended use that will determine your purchase. Some modern urban helmets now come with the added technology elements of built-in lighting, or even an accident detection system. Others will contain anti-rotational injury devices built inside or into the shell; these quite simply absorb some of the rotation impacts should you come into contact with the floor, which surprisingly is how a lot of major injuries can occur.
If you are heading off the road and onto more unpredictable trails, then a helmet starts to become a must. If you are really tearing it down big mountain trails then a full-face helmet with a chin guard becomes a wise acquisition, whereas that might be overkill if you are taking gentle canal path jaunts at lower speeds.

When you do select a helmet one thing to be certain of is that you have the fit right, so try to measure the circumference of your head with a tape measure either at home or in the bike shop before trying a few on for size. A good fit will ensure that the helmet remains where it should in the worst case that you do take a fall. A final thing to consider is breathability, so look carefully at the venting structure of the helmet to be sure that enough airflow passes through and ideally that there’s a bug net preventing insects from ending up in your hair.

A quality hand pump
Finally, it pays to be prepared just in case you do encounter a puncture. Many modern bikes are now coming tubeless, so sealant inside the tyre will automatically repair any breaches where air could escape, but if your bike is still carrying tubes then make sure you have a spare with you at all times, or at the very least know how far away you are from an open local bike shop.

Hand pumps come in a variety of barrel sizes and so it’s best to mix and match the volume achievable from the pump with what is required by your tyre. For context, mountain bike tyres will run softer to maximise grip and absorption on the trail, while road tyres require a higher PSI in order to reduce rolling resistance and maximise speed. 

If you are mountain biking or gravel riding you may wish to add foam tyre inserts, which are a relatively new invention now common in bike shops, but one that is a wise investment to prevent the difficult-to-fix ‘pinch’ puncture.

If there’s any persistent myth around the electric bike it’s the notion that somehow being assisted means you’re ‘cheating’ or not getting the exercise you would gain from a pedal cycle. It’s a common misconception and one that’s fairly easy to understand the origin of, so if you haven’t the time to read on, we suggest going and having a go for yourself. There’s no better way to gain an understanding of what an electric bike is and isn’t than slinging a leg over and taking a demo.

One thing that an electric bike most certainly is not is a motorbike. Occasionally that assumption is made and if you’ve kept tabs on the early product on the market then perhaps you may have caught sight of a twist and go throttle adorned to e-bikes. Nowadays those are almost entirely absent from the marketplace and not within our ranges. But why?

Pedal assist technology of today has advanced and actually, and the sensors on many bikes are actually waiting for your pedal input before you get anything back. Most systems will only spring into life after a full rotation of the pedals around the bottom bracket axle and from there on will be intelligently reading the pace of your efforts (your cadence) to understand just how much assistance to deliver. Of course, there are several levels of assistance that you will be able to manually cycle through with the touch of a button, but in all circumstances, you will be pedalling in order to receive any input from the motor. What this means is that, even on the turbo assist, you’ll still be getting some exercise.

Before we deep dive into some of the science there’s a simple but quite logical reason why electric bike riders do actually tend to get comparably similar exercise to pedal cycle riders, if not more. Consider this: electric bike riders tend to reach for their bikes more often than cyclists do, mostly because the assistance opens out the range of journeys a user will consider undertaking.

This tendency to exercise just as much comes in many forms; perhaps you begin to enjoy the commute and arriving fresher and less sweaty than you might on a standard cycle; or maybe you have come to realise you do not fatigue as quickly on a day out and therefore cycle further than you normally would. Alternatively, if you’re fond of big mountain trails, the motor’s assist will enable you to handle the pedal up to the tune of many multiples if the power was all your own, ultimately meaning more runs down the mountain and more fun. In short, electric bike riders have the tendency to get their bikes out more, ride for longer distances and replace more car or train trips as they become accustomed to the newly unlocked range. What journeys would you cycle if you had the legs and energy of an 18-year-old?

Now, don’t take our word for it, there are studies galore to prove it…

Let’s start with a piece of research out of Brigham Young University, UT. In this controlled test 33 mountain bike riders aged 18 to 65 were tasked with taking on 700 feet of elevation gain and a six-mile circuit. Within this was a solid mile of 5% grade climbing. For the experiment, the rides were registered on the tracking app Strava, first on pedal-powered mountain bikes and secondly on electric mountain bikes.

The results were fascinating and perhaps surprising, other than the average 12-minute faster completion of the loop. The rider’s had their heart rates tracked throughout the rides and the difference in heart rate turned out to be marginal, with the electric bike ride registering well within the intense exercise threshold. The difference? Just 10 beats per minute, on average, with mountain bike riders clocking a 155bpm average versus a 145bpm average with pedal assist. As the researchers pointed out, the lower reading is 94% of the higher.

What’s more, post-study the researchers revisited the idea that electric bikes may be cheating with the test pool and found that 61% had changed their view and totally understood the exercise benefits, all the while averaging a 4mph faster speed throughout, lending weight to the idea people may cycle further per ride without really considering the extra distance covered.

That was a small study, what about a pool of 10,000?

Seven European cities were the focal point of a 10,000 person study that tracked health and travel data from e-bike riders. The study’s pool tended to be older with high access to a car, so the stakes were high in determining whether people would veer toward the familiar car comforts or take to their e-bikes with increasing regularity. Of course, there was also a task at hand to discover and make measurable the health benefits of shifting transport patterns.

The researchers logged a consistent trend in higher ‘metabolic task minutes’ with e-bike riders versus pedal cyclists in the pool at roughly a 10% higher rating for the e-biker. Those who rode with assistance registered longer trip distances at an average of 9.4km to the bicyclists 4.8km.
Measuring the propensity for transport habit change, the researchers noted that in Denmark the average electric bike user reduced car use by 49%. In the UK, 36% shunted away from public transit and nearly half lowered their car use in favour of electric bike rides.

What about a study where it’s rainy and cold?

Who said that people don’t ride when the weather is unpleasant? Tell that to the Nordics.

A study out of Norway sought to find out the difference in physical exertion between electric bike and pedal cycle use and was able to determine some intriguing patterns by measuring VO2 max readings, which if you’re unfamiliar, are cardio readings. The paper, headlined Physical Activity When Riding an Electric Assist Bicycle, measured the breathing of six men and two women when cycling aboard a bicycle and a 250w rated electric bike set on turbo mode.

The findings were excellent at dispelling the cheating myth, finding that the electric bike users were exerting 8.5 times more than the resting rate, versus 10.9 times for the pedal cycle. This is not a massive margin and easily within intense exercise thresholds on both counts.

In taking breath counts, the researchers found that there was just a 12% difference in lung activity, with pedal cycles utilising 58% of their capacity versus 51% for pedal assisted users.

So, there you have it, electric bike riders are proven to be getting exercise, even with the maximum amount of assistance. What’s more, they’re covering more ground and getting their bikes out far more whilst cannibalising inactive car trips where no exercise is achieved. It’s fair to conclude, then, that electric bike riders may actually be getting more exercise than die hard cyclists in some instances. Certainly, riders of pedal assist bikes stand a better chance of having the energy in the tank at the end of the day for one final push uphill to catch the sunset, all the while experiencing less fatigue and being able to ride again tomorrow.

Electric bikes are wonderful solutions for transport, leisure and even commercial use in some instances, but as with any vehicle or piece of consumer electronics, a certain degree of care is advised to keep your e-bike in a fit and safe state.

Quick tips to increase ride enjoyment
It’s astonishing the difference a well-inflated tyre can make to ride enjoyment. It seems obvious, but leaning on the insight of bike mechanics we can tell you that bikes in for service almost always have a little air put in for the customer. Think of it as free speed, the extra effort that your legs don’t have to put in because the ride feel underneath is spongy and lagging. What’s more, properly inflated tyres will increase your battery’s range, but be careful not to over-inflate too as that can affect grip. The required pressure will be found on the tyre’s sidewall if you look closely.

A pre-ride check never hurt anybody and in fact, it saved a fair few. Really the things you’re looking for are chain links that look a bit off, spokes that have more flex than they should, or bolts that don’t appear fully wound in. Remember, when tightening pedals turn the wrench towards the front of the bike on both sides of the bike to tighten (the non-drive side has a reverse thread to prevent it from undoing as you pedal).

Which parts are most prone to wear?
The short answer to that question is any moving parts. Moving parts are, quite simply, encountering the greatest friction and therefore at the very minimum need to be kept an eye on for wear, if not regular lubrication, all depending on the engagement and how protected it is from the elements.

To keep it simple, the parts that are most prone to needing regular checks are chains, brake pads, cassettes and any semi-exposed bearings. In the instance of components like a stretched chain, this can have a snowball effect on the wear of other parts, which will ultimately make the repair bill larger if left unchecked.

The odds are you’ll start to suspect something’s due to a service simply from the ride feel changing over time, but it’s best to keep a schedule with your local bike shop’s mechanic. This is easier than ever to do and thanks to your e-bike’s on-board computer there are very good odds your chosen mechanic will be able to quickly decipher any electrical issues extremely quickly, as well as being able to see the tracked usage of the bike and thus the likelihood that mechanical parts need replacing. Think of your modern e-bike’s computer as no different to the computer in your car, if you have one; the technology and serviceability nowadays are not so different.

It goes without saying that the maintenance schedule will vary depending on a variety of factors ranging from frequency of use, type of use, rider weight and load carriage, the speeds put down, terrain covered and perhaps most important of all, the elements. Ever noticed that bikes by the sea are particularly rusty? The elements count for a lot, so if you’re not popping into your local bike shop regularly, at least be aware of the different products on the market to protect your e-bike for dry or wet conditions.

When it comes to these solutions, not all are created equal, so ask your local bike shop which maintenance products best suit the conditions you ride in. A final warning: if you let mud mix with water, grease and grit for too long that will increase the speed of degradation, so it really pays to look after your e-bike.

Will any replacement parts do the trick?
Once more, this is where some specialist knowledge from your friendly local mechanic could prove useful both to guarantee performance but also safety.

As a general rule, electric bike components tend to differ in engineered quality versus their pedal cycle counterparts much thanks to the differing forces exerted. What that often means is more robust chains that are built for additional torque; brake pads that are designed to cope with more frequently stopping a heavier and generally faster moving bike; disc rotors that tend to be larger, again to aid stopping; brakes that tend to carry more pistons than standard bikes would; sometimes even tyres that are better engineered to cope with added stress.

So, if you intend to complete the work yourself it’s highly recommended you make a like-for-like manufacturer spec replacement or find a component that compensates for the additional forces that can feature with assisted cycling. Of course, there’s also the tricky subject of compatibility of parts and sadly it’s not as simple as any 11-speed chain is compatible with any 11-speed cassette, sometimes there are brand-specific pieces of engineering that will affect performance.

So, we advise seeking expert advice when buying service parts and finally, try not to be lured in by deals that may seem too good to be true.

Battery care and life extension
It is recommended that you do not leave your e-bike totally idle for months on end. Even if you are not using it, pop into the garage and put a little charge through the cells now and then just to keep them fresh. It is generally considered that modern lithium-ion batteries lose about 5% of their charge per year, but this can be kept in check with proper care.

Other subtle but logical tips for reducing general strain on the battery include not overburdening your bike with too much load, trying to ride efficiently by not braking unless necessary and considering the temperature. As a general rule, warmer temperatures outside are more conducive to a greater possible range, while cold temperatures will reduce the available capacity.

If you are storing your battery be sure to do so safely. For example, don’t leave it below a shelf with lots of heavy goods teetering on the edge and don’t leave it indefinitely on charge. As a general rule, it’s best to find a cool, dry place out of direct sunlight.
Finally, only use the manufacturer-supplied charger or replacement from that brand. Mismatching chargers is ill-advised and bad pairings can result in damage, if not in the worst cases a potential fire.

What not to do!
We strongly recommend that you do not use a pressure washer, especially not at a close range, to hose down your electric bike. While they make quick work of admittedly dull cleaning chores, the pressures can blast grease out of bearings and work loose any seals that are keeping water out.

Electric bikes are waterproof, of course, but nonetheless, it’s ill-advised to blast water toward electrics at pressure. What’s more, best to turn off your e-bike’s computer pre-wash and please, we urge you very strongly, do not wash it while it’s on charge. As for charging ports, these are not entirely impervious to dirt, so wait until your bike is dry and then gently use a brush to loosen and remove any dust that has accumulated now and then.

Another extremely strong recommendation we make is to discourage tampering with your electrics. We know it can be tempting to see if you can eek out a little more speed from a motor, for example, but by doing so you create a series of risks, not to mention invalidating any warranty cover or insurance you may have. Electric bike modification, while it may seem harmless in one instance, is a major issue for the e-bike world and causes all sorts of painful situations, ranging from electrical fires to accidents. Plus you could end up in a situation where your local bike shop refuses to touch your e-bike in future for fear of being liable for handling a product that is no longer classified, legally speaking, as a bicycle.

Last, of all – check for software updates
Some modern e-bike software providers will now offer over-the-air updates that require little in the way of action, but as is the case with your mobile phone or laptop, the latest version of the software can bring perks ranging from efficiency to add functionality that may help the enjoyment of your ride. Check your user manual for information on where and how to download software upgrades, or simply ask your local bike shop to check when you are in for a service.

One of the biggest questions regarding E-bike maintenance and one of the biggest questions for owning an E-bike is: 

Can I get my e-bike wet?

YES, you can get your e-bike wet. The BOSCHE-bike system used on the Corratec e-bike and all other components installed are water resistant allowing you to ride in the rain, splash through puddles and wash your electric e-bike without worry.

Keeping your e-bike clean is a necessity to help maintain performance and should be carried out regularly to increase the longevity of the e-bike system and all mechanical components. However, there are some key differences between washing an e-bike and washing a non-electric bicycle. Please read the tips below on how to care for your e-bike. 

The best way to wash your e-bike is with a garden hose, and it should be washed whenever it gets dirty. Whether that be a day’s adventurous riding through forests or your daily commute through town. 

If you’re riding your e-bike on the daily commute in nice weather on roads and cycle paths, then wiping it down, degreasing and lubricating the chain every month will really help. This keeps the worst of the dirt accumulated whilst riding through traffic at bay and will help to maintain your drivetrain, keeping gear changes smooth and pleasant. 

However, if you’re commuting on your e-bike all year round, through the rain and snow or riding an e-MTB (electric mountain bike), you should be cleaning your e-bike more frequently. Leaving dirt, mud, and grime on any bike for extended periods of time will increase wear, cause damage and may lead to premature failure. 

Another consideration is the transportation of your e-bike. If you’re transporting your e-bike in the back of your car, it’s good practice to give the bike a quick clean and dry after reaching your destination to remove road grime, oils, or salt brine from sensitive parts of the bike. This will help overall performance and prevent unnecessary damage to the components. 

How to clean an electric bike? 

We have now established your e-bike is water-resistant and can get wet, the next step is to understand how to wash your e-bike effectively. For the most part, when washing an e-bike you can follow the same steps as washing a non-electric bicycle but with a few key differences: 


1. When washing your e-bike it is important to pay attention to the electric components, such as the display. 

2. Ensure the e-bike is turned off, you can check this by making sure your display is powered off. 

3. Ensure the e-bike battery is locked in place and secure. 

4. Ensure the charge port cover on the bike is fully closed. 


1. Do not use a power washer (Jet Wash) or high-water pressure. The motor, battery, handlebar-mounted controller, and display are water-resistant, however, spraying these parts directly with high pressure water jets could cause damage. Similarly, you want to avoid spraying high-pressure water directly on any bearings (i.e wheel and headset) and any suspension. 

2. Never wash your e-bike upside down. The motor and battery are designed to drain water while the bike is moving. Turning the bike upside down to wash it can cause water to pool in and around the motor and battery areas, causing damage. 

3. Avoid using strong chemical cleaners. It’s best to use a bike-specific wash, as harsh chemicals could damage plastic parts and seals (like the covers on your motor, battery, and control/display units). 

After cleaning your bike what next? 

Always dry your e-bike fully before putting it back into storage. Residual water left sitting on mechanical and electrical components could cause damage. Bounce your e-bike tyres carefully a few times on the ground to shake off excessive water. Using a microfiber towel or other highly absorbent cloth you can then wipe down the rest of your bike paying special attention to bolts and electrical connections. After washing and drying your e-bike, remove the battery and wipe it over with a soft cloth, and ensure all connection ports are dry. 

You should never store your e-bike outdoors for long periods of time. Leaving your e-bike where it is exposed to the elements for prolonged periods could cause damage and water ingress. Storing an e-bike in a damp environment such as a shed, garage or basement could also interfere with it drying completely so dry it off as much as possible before putting your bike into storage. If you live in a wet/humid environment, consider storing your e-bike in a climate-controlled setting. 

To summarise, don’t be afraid to wash your electric bike! 

With these tips, you’re e-bike will be looking and performing like new for many rides to come. Check out our other guides for more quick tips on how to operate and care for your e-bike. 

Have you a specific E-Bike adventure in mind, but are not yet sure what to make of the bike world’s jargon? Here we explain the difference between different styles of bike and what each is used for… 

Folding Bikes

If you wish to take a bike onto a train, or perhaps inside the office after a commute then you’d be well-matched to a folding bike. These are versatile bikes, that rely on a series of hinges and magnets to reduce down to something like half (sometimes less) of the unfolded size. Accounting for this more portable size the folding bike is excellent for ‘last mile’ trips, where you take a multi-modal journey either by car or train, but have to cycle at either end for a comfortable and efficient door-to-door experience. What’s more, thanks to the ability to stash under desks or in cupboards, you can charge your electric bike comfortably out of sight, which has anti-theft advantages.
Convenience is really key and so when shopping the weight of your folding bike is something to consider. While you will be best paired with something robust and built to last, heavier folding bikes with batteries can be cumbersome, most noticeably when you are unfolding or folding, so try before you buy the whole routine to ensure you are comfortable. The good news? Folding electric bikes are much sleeker and lighter than they used to be, which should give you less reason to rush on the station platform.

Step-thru frames

If you’re concerned about your mobility range, or simply prefer the idea of being able to get aboard a bike with ease then a step-through may be a good match for you. While the bike industry has traditionally sold these as women’s bikes, that’s not strictly the case and most are built robust enough to take any rider. We highly recommend this style of frame if you have any hip mobility issues, are less flexible, or perhaps lack the confidence to mount and dismount safely.
Primarily you will find step-thru frames in the commuter or city bike sections of our retail partner’s sites, though that’s not strictly where the boundary ends as you’ll even find some off-road capable bikes on the market that have lower-slung top tubes.
Another perk of this style of bike is that very often you will enjoy an upright riding position, which is kind to the posture and gets your eye line comfortably up above the traffic, as opposed to a drop handlebar road bike that would have a more aggressive riding position.

Commuter and Trekking bikes

Feeling the pinch on your transport costs lately? This is where the fightback begins! Where train fares are trying to outpace inflation and the cost at the pumps is sky high, the electric bike’s costs have remained ultra-low. A few sensible estimates put the cost per charge at no more than 10 pence, which is pretty good value considering it costs about half that to boil a standard kettle.
So, cost aside, why does a pedal-assisted commuter bike just make sense? Let’s start with the traffic. Say you live in inner London, there’s little chance of you averaging over 7mph for long thanks to the motor vehicles keeping the city clogged. That makes you, on your shiny new and agile eBike twice as fast at full assist that the average car in the city. Your nimble, lightly powered pedal will guarantee consistency in your arrival time and you’ll arrive fresher thanks to not having worked up quite as much of a sweat (though as our FAQs explain, you’ll still be getting exercise).

On the subject of exercise, we think that’s the big plus of commuting by bike. Building active travel into your routine will make you feel less guilty about missing the gym and guarantee you start your day wide awake and happy, rather than growling at the car in front when rush hour build-up lands.
As for your options, there’s an abundance of choice, whether you opt for the convenience of the aforementioned folding bike, or grab a larger wheeled steed equipped with racking to carry pannier bags, there’s something to everyone’s tastes and needs.
The main consideration is perhaps the terrain you are using the bike on. If your commute is largely flat, then thanks to the motor’s assistance you need worry less about how many gears you’ll need as you’ll always be supported. If the topography is a bit steeper in parts we recommended choosing a bike with a range of gears, just to better set you up for all situations. In any case, the motor’s assistance will be most welcome at traffic lights, enabling you to get ahead of the traffic in confidence; something that our customers find particularly game-changing if they are nervous about riding on the roads.
Look out for other features increasingly delivered as standard on commuter bikes, such as full-length mudguards to keep your back dry, kickstands for quick stops and the option of a built-in rear wheel lock adorned directly to the frame. This means you’ll never leave the house without at least some security for your bike.

Mountain Bikes

Whether you’re experienced on the trails, or looking at an electric mountain bike as a tool to reach the summits your legs alone may struggle with, the addition of a pedal-assist motor to electric bikes has broadened the horizons for adventurers the world over. These are ultra-capable machines and we guarantee you’ll be surprised by just how exciting they make off-road exploration.
Since the 70s the mountain bike has evolved, moving from the all-rigid ‘boneshakers’ of old to the slick geometry now finely tuned for everything from gentle cross-country tours to more extreme downhill ventures. Add to that high-tech suspension, vastly improved gearing and decades of adjusting the formula to understand ride characteristics and the machines of today are refined to let you get the most from your ride as safely as possible.
If you are considering how much suspension you may need, generally speaking, 120-140mm of travel will suit the majority of UK riding. Only if your riding is advancing to include jumps and fast downhills can greater travel increase your control over the bike.
With the integration of a motor the mountain biking genre comes alive once again. Very often placed down low at the crank, the centre of gravity is kept low, providing the rider with a planted feel on the trail and enough clearance to avoid too much clattering as you descend the odd rock garden. We recommend turning the motor right down on the descents, saving the battery for the hike back up the hill where you may wish to break out the turbo. With this strategy, we’re sure you’ll ride for a long, do more laps and come home with energy still in the tank for the next day.

Cargo Bikes

Before pedal assistance really evolved into the lightweight and compact drive system products now clad in our bikes the cargo bike was something of a niche product. Nowadays, thanks to the evolution of the product and its newfound capabilities, the likes of Amazon, DHL and many other in the logistics business are using cargo bikes. Their reasoning is manyfold, but in simple terms, finding a parking space was taking too long and so business efficiency was harmed. With a cargo bike, no such trouble and you’ll save on insurance, fuel, tax, parking charges, fines, pollution charges and more. A cargo bike is a money-saving machine for businesses on the roads.
You’re probably not landed here looking to shift a warehouse full of goods, however, so if a cargo bike had your attention the more pedestrian uses are hauling children to and from school, or doing the weekly shopping. We’ve seen them employed often by tradespeople too for the same reason you’d choose an eBike to commute; they’re faster, cheaper and cleaner than vans, plus they can take a surprisingly large payload.
You may well have heard the term Butcher’s bikes, in reference to those selling meat and formerly known to make delivery by modified bike. Imagine that, but with a modern-day tech twist and a bunch of modular accessories that are built around your lifestyle. You’ll find everything from large capacity boxes, seatbelt-clad child carriage boxes and even accessories to safely cart surfboards available on the market.
The idea is simple; make one less car trip and that, nowadays, is more viable than ever.

Road Bikes

The customer base for electric road bikes is smaller than most above, after all, those hitting the roads in search of speed on the tarmac are generally doing so out of love for the purity of road cycling. But what happens when you start to fall to the back of the peloton on the local club ride? Is there any shame in wanting to keep up the same cadence? We say absolutely not and in fact, there are former professional cyclists now avidly touting the benefits of the pedal-assisted road bike, promoting the idea that without such assistant the Tour stages once conquered would fall out of reach forever. Want to stay active into your older years, or just rehabilitate after an injury? This could be the tool for you.
For the uninitiated, road bikes are thin tyred, tarmac-suited bikes that will carry a wide range of gears and are some of the lighter bikes on the market. At the entry-level, you will tend to find metal frames in either traditional steel, more modern and lightweight aluminium or even titanium. Larger budgets will better align with carbon fibre which is the preferred material for those seeking top-end performance and a lightweight. The riding position is generally one of the more aggressive, with drop handlebars promoting aerodynamics and thus speed. With this in mind, many people find it beneficial to obtain a proper fit before they commit to buying a road bike. This makes it much more likely that you will be comfortable all day in the saddle and not cause yourself any injury.
Many road cyclists prefer to ride clipped into the pedals in order to maximise power transfer, but this requires a small amount of getting used to, so enquire at your local bike shop to be sure this is the right solution for you. 

Gravel Bikes

The perfect bike for forest fire roads and off-the-grid paths into the countryside, the addition of motors to the gravel bike was a dream come true for weekend warriors and so came the phrase ‘bikepacking’. This term is used to describe a rider who will literally disappear with all their camping gear adorned to their bike and return days later. If you can picture the middle ground between a road bike and a mountain bike, this is the area occupied by the gravel bike and as such it’s the weapon of choice for many seeking the best of both worlds.
Made immeasurably more capable with a little assistance up over the bumps on the path, the gravel bike is your perfect companion for long weekend exploration on the coast or in the hills, but it is likewise ideal for those who just wish to cover the maximum ground without relying on sometimes dangerous roads. These bikes can be ferocious climbers both on and off road, so if your only goal is to reach the summit for sunset then this bike style could be a match made in heaven.
For the most part, gravel bikes will come with a drop handlebar with the shifters and brakes found at either end under the hoods. Expect to find clad to the frame a number of mounts that will be ready to take bottles, bags and other compact gear. What’s more, off-road-ready tyres will give you far more grip on loose gravel and mud than the slicker tyres found on road bikes.

Patents for an electrically powered bicycle have been registered as far back as the late 1800s, but of course these were a bit before their time. On the other hand, electric bikes in the modern format have been around for decades, but arguably it is only within the last five to ten years that the technology has matured to a level that has become broadly inviting to the consumer. Within that short time frame the advances in technology and innovation have been exponential compared to the years before when batteries were far heavier and thus designs clunkier than those bikes found in bike shop showrooms today.

What has changed?

The batteries of old were similar to car batteries, which if you’ve ever lifted the hood of a vehicle you’ll notice are not small, nor were they lightweight. What that meant, in design and rideability terms, was often hard to control and certainly difficult to move from a standing start bicycle. The weight ratios of a lead acid composition battery, quite simply, meant that the bicycle could easily double its weight simply by becoming an electric bike.
As you’ll have noticed over the years in your mobile phone’s gradual reduction in size, battery technology has improved drastically. Not only do modern lithium-ion batteries weigh less, but they can also charge faster, the cells can be far smaller and they’ll deliver more energy pound for pound. From a bike design standpoint, small form factor and lightweight is the holy grail of component integration and so as time has gone on (and as you’ll notice in our catalogue) the electronics are largely all integrated inside our bikes. 

What does this mean for me?
In short, both useability and enjoyment are the by-product of our designers having more freedom to place components in the optimal position. To give a quick and easy insight, it is often far better for heavier components (like motors) to be placed low down, making the bike feel more planted to the ground thanks to a lower centre of gravity. If you have ever ridden a bike with a dog in the handlebar basket you’ll know why we don’t tend to put weighty parts high up and near the steering.

Is this why they’re getting so popular?
Did you notice it too? Yes, eBikes are now really gaining huge traction, especially in some European countries where there exists a safe cycling network in all towns and cities. There are countless reasons behind this rise in popularity, but within the urban space most are choosing electric bikes for their efficiency versus large transport that quickly congests the built environment. Take London, for example; the inner-city average speed is now just 7mph, while the legally assisted speed of our e-bikes is more than double that at 15.5mph. They’re smaller, more agile in traffic, cheaper to run, emit no pollutants and you don’t have to worry as much about finding a parking space. For these reasons, it’s now not uncommon to see delivery businesses prioritising delivery by electric bike over larger vehicles that cannot guarantee such efficiency. What’s more, many of our bikes are able to be equipped with pannier bags or cargo solutions, meaning you too can do the weekly shop by bike, or take the kids to school without the car.
Another lesser-considered reason for choosing an electric bike is the health benefits that come with exercise. Studies have demonstrated that electric bike riders are still utilising the vast majority of the lung capacity they would when cycling and the difference in average heart rates are negligible. One Brigham Young University study had pedal cyclists averaging 155 bpm over a defined loop and latterly averaging 145 bpm on the same ride but with light pedal assistance. So good for you is a pedal-powered exercise that in 2022 the Government announced trials where eleven local authority GPs would prescribe cycling to patients as part of a plan to improve mental and physical well-being.

I don’t understand the language used to describe the power output and range, can you help?

We sure can, here are a few pointers to help you compare electric bikes and their capabilities:

Watt hours (Wh): This term simply signifies the capacity of the battery, so therefore the higher the number, the larger the battery capacity. The watt hours are calculated by the number of volts times amps. To be classed and legally sold as an electric bike in the UK bikes must have a maximum power output of 250 watts.

Newton Metres (Nm): This is the torque output of the motor, which in layman’s terms is the power put through the motor to get you going. Systems designed for mountain bikes, for example, can deliver higher Nm ratings in respect of the bike having to deliver more traction on rougher surfaces

Volts: This is a standard unit of measurement of an electrical current that is passing around a system.

Amps: This is a unit of electrical currents, while Ampere-hours describe the rate of flow of a current over time.

Pedelec: This is another term used for electric bikes and specifically those that require the rider to pedal before the motor engages, as most do nowadays.

Walk Mode: Sometimes you will find that the onboard computer offers a setting called ‘walk mode’. This quite simply helps you gently along if you need to push the bike and would like some help with the weight of the bike.

ABS: This is a relatively new but up-and-coming technology in the eBike space. Quite simply it is the anti-lock braking technology that you may be more familiar with in the automotive world but downsized for the bicycle market. The benefit of this technology is to provide safety under heavy braking. The system prevents skidding or the jarring motion that can make a rider lose control of the bike if the brakes are applied suddenly.

Lithium-Ion: This is the term you will most commonly see used to describe the battery type. These batteries are commonly found in mobile phones, laptops and now in electric bikes and electric cars too. It is a modern battery type that charges quickly, holds the charge well and is both lighter and more compact in size than the older style batteries that early electric bikes carried.

Are there any incentives or subsidies available?
There’s a good chance your employer will be able to help you sign up for a Cycle to Work scheme, which will enable you to make significant savings on the overall cost of your electric bike and accessories. Ask your human resources department if such a scheme exists and if not, have them contact companies such as The Green Commute Initiative, or Cyclescheme. These schemes will enable you to shop with a national network of bike retailers who will be able to supply and set up your bike, as well as fit any extras.
Outside of this scheme, there are not yet direct subsidies available against the purchase of electric bikes for consumers, though there have been trial schemes in some localities to help businesses switch from private motor vehicles to eBikes. Most recently in London a scrappage scheme aligned to the expansion of the ULEZ emissions zone for the first time directly wrote in scrappage incentives for those trading in vans for electric bikes. If that scheme goes well, we would expect the Government to take note.

What’s changing in the UK to make my ride safer?  
Changes to the Highway Code came into force in 2022 that were designed to give vulnerable road users greater protections, putting those walking and cycling higher up on the hierarchy of road users and allowing you to ride assertively on the road in order to protect from dangerous overtakes.
Of course in an ideal world, there will be safe cycling routes available, but these are not yet ubiquitous. This is slowly being addressed and a new Transport body – Active Travel England – is now performing authority by-authority assessments of active travel infrastructure, issuing grant funding to those councils shown to be receptive to better accommodating walking and cycling infrastructure. That means that many areas receptive to driving modal share change should now begin to see the construction of more safe cycling arteries connecting residential areas to towns and workplaces.
A key benefit you’ll find with electric bikes, if you are at all nervy about the pedals, is that from a standing start, you will gain that little extra boost to get ahead of traffic and settle into a steady cadence. Many of our customers find that light assistance to get going extremely helpful when moving off the traffic lights from a standing start.

So, how do they work?
Perhaps not how you’d think. There exists a misconception that there will be a throttle to push or twist to get the extra boost, but these kinds of designs have generally been phased out of the marketplace now in favour of motors that rely on your pedalling input, on top of which the motor matches your effort with feedback. In short, you have to pedal in order to access the ‘free’ power that assists your riding, which has the distinct upside of ensuring you are still getting some exercise. For this reason, you may occasionally hear the term ‘pedal-assist’ used to describe the electric bike.

What else can they do?
With the integration of a battery, theoretically, there is no limit to the innovation and indeed we are increasingly seeing technology more commonly found in top-end cars found on electric bikes – think indicators, GPS navigation and security features too. Of course, these innovations can add immense value, but the smarter the bike the higher the cost, so it is worth asking yourself what add-ons you may eventually buy when it comes to bike security, or cycle computers as two examples of bolt-on accessories that now come as standard at the higher end of the marketplace; if your budget can extend a little further, in the beginning, there’s every chance you’ll save space on the handlebar, or expense on security products further down the line.
The sky really is the limit and we suspect that in the not-too-distant future artificial intelligence will come into play to further enhance the ride experience, learning about your riding habits and either making recommendations or making subtle changes to improve your experience as you ride.

How much should I spend to guarantee a certain level of quality?
Generally speaking, to avoid cheap and cheerful components that may not last, we recommend committing at least £1,500 to your purchase in order to ensure that both the bicycle itself is robust, but also to allow for the addition of good quality electricals.
While that may sound like a lot, there are hundreds of reasons why the upfront expenditure makes good sense, especially when weighed against other more expensive and less efficient transport forms. It is worth considering, as part of the build quality, those components on electric bikes are generally built to a more robust standard to account for the additional forces present. That means more powerful brakes, sturdier chains and frames designed specifically to accommodate the weight and power of motors, to give just a few examples.
The way we like to look at the subject of cost is on a per-use basis. Studies have shown that people who own electric bikes tend to ride them more often, replacing car or train journeys, riding further and thus getting the value out of their bikes. Where people ride more often and for longer, each time in greater comfort than had they not had a little assistance, over time more and more journeys are made by bike, which is savings terms begins to give you a return on your investment faster.
Bike and electric bike prices sadly have not come down in recent years thanks to inflation and supply chain turbulence, though both of these factors are set to improve. As with any consumer goods, if you buy a quality product, you’ll likely only need to buy one. On the other hand, cheaply made goods need replacing and fixing with greater regularity.

What else do I need to know?
Like any bike, your electric bike will need a semi-regular service which is probably best undertaken by somebody with the right tools and knowledge to ensure everything is safe. Component parts that will most likely need occasional replacement in order of frequency will include brake pads, handlebar grips, chains and cassettes. Most other components should last if you keep up a reasonable cleaning and care schedule on moving parts.
Further to mechanical care, it is also advisable to care for your battery; that means making sure you put it through a full charge once every three months or so, even when not in use. This will help prolong the life of the cells. 

What bike style is right for me?
We have written a guide to answering that question right here.

Any other questions?
Head over to our FAQs here and we’ll likely have them answered. If you have further or more specific questions, contact our team.